Terms of Service

By accessing or using Zetrr (“the Platform”), operated by Zetrr (“we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Platform.

These Terms constitute a legally binding agreement between you and Zetrr governing your access to and use of our creator platform, including the website at zetrr.com, all subdomains, our APIs, and our native applications for iOS, iPadOS, macOS, and Android (each, an “App,” and together, the “Apps”).

Zetrr is a modular creator operating system. On the web it provides tools for building forms, managing content pipelines, automating workflows, running giveaways, generating invoices, planning content, and more. Our Apps currently provide the Zetrr Planner module — content planning boards, scripts, tasks, notes, saved ideas, and team collaboration (collectively, the “Service”).

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice. We may also impose limits on certain features or restrict your access to parts of the Service without liability.

To access most features of Zetrr, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information to keep it accurate.
• Keep your password confidential and accept all responsibility for activities under your account.
• Notify us immediately of any unauthorized use of your account.

You must be at least 16 years old (or the minimum age in your jurisdiction) to create an account. Accounts are personal and non-transferable.

You agree not to use the Service to:

• Violate any applicable local, state, national, or international law or regulation.
• Infringe on the intellectual property rights of any third party.
• Distribute malware, viruses, or other harmful code.
• Harvest or collect information about other users without their consent.
• Send unsolicited commercial messages (spam).
• Impersonate any person or entity, or falsely state your affiliation.
• Use automated systems (bots, scrapers) that access the Service in a manner that imposes unreasonable load.
• Circumvent any security measures or rate-limiting we have in place.

We reserve the right to investigate and take appropriate action, including account suspension or termination, if we determine you have violated this section.

Our IP: All content, designs, features, software, and intellectual property of Zetrr are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or redistribute any part of the Platform without our prior written consent.

Your Content: You retain all ownership rights to content you create and upload to the Platform (“User Content”). By using Zetrr, you grant us a limited, worldwide, royalty-free license to host, store, and display your User Content solely to provide and improve the Service.

Your responsibility: You are solely responsible for ensuring that your User Content and your use of branding and third-party assets comply with applicable law.

Certain features of Zetrr require a paid subscription. By subscribing to a paid plan you agree to:

• Pay all applicable fees as described at checkout, in the currency shown.
• Authorize us (or the relevant app store) to charge your payment method on a recurring basis (monthly or annually, as selected).
• Provide valid, up-to-date payment information and promptly update it when necessary.
• All fees are non-refundable except as required by law or at our sole discretion.

Purchases through an app store. If you purchase a subscription or other item through the Apple App Store or Google Play, that purchase is processed by Apple or Google and is also subject to that store’s terms. Billing, renewals, and cancellations for such purchases are managed through your app-store account settings, and refunds are subject to the store’s policies. Deleting your Zetrr account does not automatically cancel an app-store subscription.

Subscription changes (upgrades/downgrades/cancellations) take effect at the next billing cycle. We reserve the right to change pricing with 30 days’ notice posted on the Platform or sent to your registered email.

Zetrr may integrate with or link to third-party services (e.g., payment processors, social media platforms, email providers). These services are governed by their own terms and privacy policies. We do not endorse or assume responsibility for third-party services.

Your use of third-party services, including any data you share with them, is at your own risk. We encourage you to review the terms and privacy policies of any third-party services you connect to Zetrr.

To improve the Platform, our website (including the signed-in dashboard) uses analytics and session-replay tools — including PostHog, Microsoft Clarity, and Google Analytics — that help us understand how the site is used and diagnose errors and usability issues. We use these tools solely to improve your experience, not to sell your data or advertise to you. How they work and the choices you have are described in our Privacy Policy.

Meta / Instagram-connected features (Automation & Giveaways). The Zetrr Automation and Giveaways modules let you connect an Instagram Business or Creator account through Meta’s official Instagram API. Zetrr operates these features as a verified Meta Tech Provider, acting on your behalf and at your direction. When you use them, you agree that:

• You may connect and automate only Instagram accounts that you own or are authorized to manage.
• You will comply with the Meta Platform Terms, the Meta Developer Policies, the Instagram Platform Policy, and the Instagram Community Guidelines.
• You will not use automation to send spam or unsolicited, misleading, or deceptive messages, and you are responsible for the replies, direct messages, keywords, and giveaways you configure, including obtaining any consents required in your jurisdiction.
• You are responsible for running any promotion or giveaway lawfully and in line with Instagram’s promotion rules — including making clear that the promotion is in no way sponsored, endorsed, administered by, or associated with Instagram or Meta.

Access to these features depends on Meta’s APIs and permissions, which Meta may change, limit, suspend, or revoke at any time; the features may change or become unavailable as a result, and Zetrr is not liable for such changes. Zetrr is not affiliated with, endorsed by, or sponsored by Meta or Instagram, and “Meta” and “Instagram” are trademarks of their respective owners. You can disconnect your Instagram account at any time, and our handling of data obtained through these APIs is described in our Privacy Policy.

We strive to keep the Platform available 24/7, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to scheduled maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of significant downtime.

We offer no Service Level Agreement (SLA) for free-tier users. Paid subscribers are entitled to the SLA terms corresponding to their plan, if any are published separately.

License to use the Apps. Subject to your compliance with these Terms, Zetrr grants you a limited, non-exclusive, non-transferable, revocable license to download and use the Apps on devices that you own or control, solely for your personal or internal business use, and in accordance with the usage rules of the app store from which you obtained the App. The Apps are licensed, not sold, to you. You may not rent, lease, lend, sell, redistribute, sublicense, reverse-engineer, decompile, or disassemble the Apps, except to the extent permitted by applicable law.

Your acquisition and use of an App is also governed by the terms and policies of the store from which you obtained it. The store-specific terms below apply in addition to the rest of these Terms.

9.1 Apple App Store (iOS, iPadOS, macOS)

If you download an App from the Apple App Store, the following additional terms (the “Apple Terms”) apply. These terms are required by Apple, and in the event of any conflict between the Apple Terms and the remainder of these Terms with respect to such App, the Apple Terms govern, but only to the extent of the conflict and only with respect to that App.

(a) Acknowledgement. You and Zetrr acknowledge that these Terms are concluded between you and Zetrr only, and not with Apple Inc. (“Apple”). Zetrr, not Apple, is solely responsible for the Apps and their content. These Terms do not provide usage rules for the Apps that conflict with the Apple Media Services Terms and Conditions.

(b) Scope of License. The license granted to you for the Apps is a limited, non-transferable license to use the Apps on any Apple-branded products that you own or control, and only as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the Apps may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing, where applicable.

(c) Maintenance and Support. Zetrr is solely responsible for providing any maintenance and support services for the Apps, as required under applicable law or as specified in these Terms. You and Zetrr acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Apps.

(d) Warranty. Zetrr is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If any App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for that App to you; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apps. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Zetrr’s sole responsibility.

(e) Product Claims. You and Zetrr acknowledge that Zetrr, not Apple, is responsible for addressing any claims by you or any third party relating to the Apps or your possession and/or use of the Apps, including but not limited to: (i) product liability claims; (ii) any claim that an App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

(f) Intellectual Property Rights. In the event of any third-party claim that an App or your possession and use of an App infringes that third party’s intellectual property rights, Zetrr, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

(g) Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist-supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

(h) Developer Name and Address. Any questions, complaints, or claims with respect to the Apps should be directed to Zetrr at legal@zetrr.com.

(i) Third-Party Terms of Agreement. You must comply with applicable third-party terms of agreement when using the Apps.

(j) Third-Party Beneficiary. You and Zetrr acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms as they relate to your license of the Apps, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

9.2 Google Play (Android)

If you download an App from Google Play, your use of that App is also subject to the Google Play Terms of Service and the Google Play Business and Program Policies. To the extent those terms apply to your use of the App, they apply in addition to these Terms.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be error-free, secure, or completely reliable. You acknowledge that you use the Platform at your own risk.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZETRR AND ITS OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL — ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE.

Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid us (if anything) in the 12 months preceding the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless Zetrr and its affiliates from any claims, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your violation of these Terms.
• Your misuse of the Service.
• Your User Content.
• Your violation of any third-party rights, including intellectual property or privacy rights.

By you: You may delete your account at any time, directly inside any Zetrr App (Settings → Delete account) or on the web. You may also cancel a paid subscription through the Account Settings or, for app-store purchases, through your app-store account. Cancellation takes effect at the end of your current billing period. All fees paid are non-refundable unless required by law.

By us: We may suspend or terminate your account immediately, without prior notice, if we reasonably believe you have violated these Terms, engaged in illegal activity, or posed a security risk to the Platform or its users.

Upon termination, your right to use the Service ceases immediately. Sections that reasonably should survive termination (Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) will remain in effect.

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or your use of the Service shall first be attempted to be resolved informally by contacting us at legal@zetrr.com. If we cannot reach a resolution within 30 days, either party may pursue formal dispute resolution.

We may update these Terms from time to time to reflect changes in our Service, business practices, or legal requirements. When we make material changes, we will:

• Post the revised Terms on this page with an updated “Last updated” date.
• Send an email notification to the address associated with your account (for significant changes).

Your continued use of the Platform after any changes constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

If you have any questions about these Terms, please contact us at: