Chat from your dashboard#
- Sign in to Zetrr.
- Select Live chat or report a bug. It's the headset icon at the top of the dashboard, and a card in the sidebar.
- Type your question in the box.
- To show the problem, attach a photo or screenshot (you can mark it up before sending) or record a voice note.
- Send it.
Real people answer, usually within a few hours. Replies appear in the same chat, and a badge on the icon tells you when one arrives.
Email#
Write to support@zetrr.com from the email address on your Zetrr account. A person on the team replies to every message, usually within one business day.
WhatsApp, phone and Instagram#
- WhatsApp or call +91 82799 99541.
- Message @zetrrofficial on Instagram.
- Or use the form on the Contact page.
Get a faster answer#
- Say which app you were using and what you expected to happen.
- Add a screenshot of anything that looks wrong.
- Write from your account email, so the team can find your account.
Special requests#
- Payments and refunds: email support@zetrr.com within 30 days of the payment, with the Razorpay payment ID from your receipt. See When can I get a refund?
- Privacy and your data: write to privacy@zetrr.com.
- A security issue: write to security@zetrr.com, and please don't post it publicly before it's fixed.
- Can't sign in and want your account deleted: email support@zetrr.com with the subject "Delete my account". See Delete your Zetrr account.