Trigger keywords decide which comments or messages get your automated reply. Zetrr calls them trigger words.
Add trigger words#
- Open the automation in Automations.
- Find Trigger words.
- Type a word or phrase and press Enter (a comma works too).
- Repeat for each word. Press Backspace in an empty box to remove the last one.
- Select Save changes (or Create automation for a new one).
You can add up to 20 trigger words, each up to 80 characters. A comment or message only needs to match one of them.
Answer everything instead#
Turn on Any comment (for comments) or Any message (for story replies) to respond no matter what people write.
A Keyword in DM automation always needs at least one trigger word. Otherwise it would answer every message you receive.
Choose how words match#
Open Advanced options and look under Keyword matching:
- Contains (the default): the word can appear anywhere in the comment.
- Exact match: the comment must be the word and nothing else.
- Starts with: the comment must begin with the word.
- Case sensitive: tick it if capital letters should matter. It’s off by default.
Smart matching#
Smart matching is on for new automations. It also catches typos and stylings, such as “linkk”, “LINK!!!” or “loveee”, so you don’t miss people on a busy post. It ignores emoji, punctuation, accents and repeated letters.
It allows small spelling slips only: keywords of up to four letters must be spelled exactly, and longer ones can be one or two letters off. A keyword of one or two characters only matches as a whole word.
When two automations match#
One comment runs one automation. Zetrr picks:
- An automation for that specific post before one for Any post or reel.
- Then Exact match before Starts with, and Starts with before Contains.
- Then the longest matching keyword.
- Then the newest automation.
Next, write the message people get: see Create a comment-to-DM automation.