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Automations

Collect emails and phone numbers in DMs

In short

Turn on Collect email or phone in an automation and choose Email or Phone number. People first get your ask instead of the link. When they reply with a usable email or number, it’s saved to Leads and the link goes out at once. After three unusable answers, the link is sent anyway.

Updated 1 min read

You can collect emails and phone numbers right inside the DM, before people get your link.

Turn it on#

  1. Open your automation in Automations.
  2. Turn on Collect email or phone.
  3. Under What do you want to collect?, choose Email or Phone number.
  4. Edit the ask, or keep the ready-made one, such as “Drop your email here and I’ll send the link right over 📩”.
  5. Select Save changes.

It works on comment, story reply and DM automations.

What happens in the DM#

  1. Instead of the link, the person gets your ask.
  2. They reply with their email or phone number.
  3. Zetrr checks it, saves it to Leads, and sends your DM with the link right after.

If a reply isn’t a usable email or number, they get a friendly nudge to try again. After three unusable answers, the link is sent anyway, so nobody is left stuck.

People who have already given you that kind of contact aren’t asked again; they get the link straight away. An answer counts if it arrives within 7 days of the ask.

Find your leads#

Open Leads in the Automation menu. It lists everyone who shared an email or phone number, newest first, with the automation that collected it and whether they’ve opted out.

To download them, select Export CSV. One export holds up to 20,000 contacts.

The Dashboard’s Contacts collected card shows how many you collected in the last 7 days.

Ask fairly#

Ask only for what you need, and tell people what you’ll send them. Anyone can reply STOP to stop your automated messages. See How Zetrr keeps your Instagram account safe.

Questions

What counts as a usable email?

An address with one @, a dot in the part after it and no spaces. Zetrr checks loosely so that real addresses aren’t refused.

Can I export my leads?

Yes. Open Leads and select Export CSV.

Can teammates see the leads?

Only teammates whose Automation access includes Leads. The workspace owner chooses this for each teammate.

Still stuck?

Message the Zetrr team. We reply to every message, usually within one business day.